FAQ's
Fire Restoration
At Clean Joe, occupant and worker safety is top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical hazards, slip and trip hazards, etc. Burnt electrical cords and appliances are separated out for disposal. Electrical power may be turned off and kept off until evaluation by a licensed electrician.
We suggest that you do not attempt any “do-it-yourself” cleaning methods. Pretesting, using the right cleaning agent for the particular item, mixing deodorizing agents with cleaning solutions and using correct dilution rates are just some of the ways a fire restoration technician expertly controls the results. Professional cleaning systems and products used by experienced, trained Restoration Technicians give you the best chance for complete restoration of your belongings.
Because there are many variables and many services involved in fire and smoke restoration, it is difficult to predict exactly how long the complete restoration will take. Consult with your Clean Joe Project Manager & team on the estimated dates and phases of your restoration project.
Water Damage
When water damage has occurred, water can be absorbed into drywall, baseboards, sub-flooring, etc. Drying these surfaces requires air movers and dehumidifiers for removing this excess moisture to help mitigate the property and create efficient drying conditions. Please do not turn off or move drying equipment without first calling our team.
Drying time is determined by a combination of factors, including the location, duration and source of water, the types of building materials, and how quickly emergency services begin. Your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.
Proper testing with our specialized equipment is the correct way to determine if things are completely dry. Touch alone may be a false indicator.
Mold Remediation
Many people aren’t aware that mold can cause serious structural damage to homes and businesses, which, if left undetected, can cause a property to lose value and/or require significant repairs. If you have ever suffered from allergies, exposure to molds can often cause nasal stuffiness, eye irritation, wheezing, skin irritation or even more severe reactions.
The most effective means to keep mold in check include keeping the humidity level of your home at 40–60 percent, using a dehumidifier during humid months and in damp spaces like basements, and always utilizing exhaust fans in bathrooms and kitchens, along with dryer vents outside your home. Lastly, if there are leaks in your roof, walls or plumbing, it is important to repair them as soon as possible.
Most experts recommend a professional remediation company when elevated mold levels are detected. Remediation professionals are specially trained to isolate and treat mold-affected areas to avoid contaminating adjacent spaces.
